About invoices and receipts

The following types of documents can be issued by our company.

[Invoice]

An invoice will be issued to customers who have selected “Bank transfer (*contract users only)” as the payment method.
The invoice will be sent as an attachment to an email, so please print it out by yourself.

[Receipt]

The receipt has the following patterns.

In case of credit card or bank transfer

We will issue a receipt under our company name. It will be delivered together with the shipping product.
If the billing address and the sending address are different, the receipt will be sent to the billing address.

Cash on delivery

We cannot issue receipts under our company name.
Please use the receipt issued by the shipping company.

[Delivery note]

For all orders, the invoice will be sent together with the product.

[Notes on addressing]

In principle, the address will be the company name stated in the billing address. If you would like the company name stated in the delivery address, please state so in the “Order memo” field when ordering.

[Note of delivery note]

The bill of delivery has the description of the billing address. If you need to hide the billing address, please write it in the “Order memo”.
The amount of the delivered goods is not stated on the delivery note.

[Contents of receipt]

• The following will be included in the receipt.
• Issuance date (If you request issuance for the second time or later, it will be described as “reissue”.
• Order date
• Order number
• Total fee
• Address
• Ordered products
• Product shipping date
• Billing breakdown
• Shipping address
• Payment method