Privacy Policy

This privacy policy is based on ae.livius.shop (hereinafter referred to as “this site”) operated by LIVIUS PTE. LTD. and its affiliated company (Collectively referred to as “LIVIUS corporation”). , LIVIUS corporation provides various services attached to this website (hereinafter referred to as “LIVIUS corporation service”), which indicates the policy that this website complies when handling personal information of customers or information equivalent thereto.

Basic policy regarding the handling of personal information

LIVIUS corporation recognizes the importance of personal information, considers that it is a social responsibility to protect personal information, observes laws and regulations regarding personal information, and properly acquires, uses, and manages personal information handled on this site. To do. The information collected on this site will be handled appropriately within the scope of the purpose of use.

Definition

“Personal information” refers to “personal information” as referred to in the Personal Information Protection Law, and is information about living individuals, including the name, date of birth, address, telephone number, contact information, etc. included in the information. The information (personal identification information) that can identify a specific individual (personal identification information), such as information that can identify a specific individual according to the description, etc.

Personal information we collect

This site collects the following information.

  • Full name
  • Address
  • phone number
  • Credit card information
  • Shipping address for purchased products (including address and phone number)
  • Email content to ae.livius.shop
  • Financial information etc.

In addition, we may ask you to provide information about the physical condition of the user (age, sex, health status, medical condition / history, concomitant medication status, doctor’s diagnosis, etc.) through questionnaires.

How to obtain personal information

This site collects personal information by the following customer operations.

  • Search for products
  • Enter information in your profile
  • Get in touch with LIVIUS corporations by phone, email or other methods
  • Fill out the survey
  • Join bulletin boards and other communities
  • Post or rate customer reviews

In addition, it may be automatically collected by the following methods.

  • Cookie
  • GPS transmission by mobile device
  • Information sent by the browser

The information that is automatically collected includes:

  • IP (Internet Protocol) address used by your computer to connect to the Internet
  • Login information
  • Email address
  • Password
  • Information about your computer and connection information (browser type and version, time zone settings, browser plug-in type and version, operating system, platform, etc.)
  • Product purchase history
  • Customer user ID information when purchasing digital content
  • A record containing the full URL (Uniform Lease Locator) date and time of visits to, from and through this website.
  • cookie number
  • The products you have viewed or searched
  • The phone number of the phone you used to access customer service
  • Location information by information terminal

Purpose of use of personal information

The purposes for which we collect and use personal information are as follows.

  • Process your order
  • Product delivery and services
  • Providing payment methods and processing payments
  • Orders, products, services, sales promotion
  • Responding to customer requests
  • Update transaction records
  • Contact for maintenance of your account
  • View customer reviews and more
  • Information on products and services
  • Manage membership programs
  • Site improvements
  • Detection and prevention of illegal activities
  • Purpose associated with the above use

It may also be used to outsource the technology, logistics, and other functions to a third party.

Safe management of personal information

Regarding the protection of personal information, the Company will implement appropriate organizational, physical, human, and technical measures to prevent leakage, loss, or damage of personal information handled by the Company, and for other safety management of personal information. Necessary and appropriate measures will be taken.

Shared use of personal data

Information collected on this site will be shared by LIVIUS corporations.

Provision of personal data to a third party

We do not provide personal information provided by customers to third parties. Also, in the case of providing to a third party in the future, we will provide to a third party only after obtaining the consent from the customer regarding the information to be provided and the purpose of providing.

In addition, we may outsource personal information to other businesses within the range necessary to achieve the purpose of use.

Contact for complaints and complaints regarding procedures such as disclosure and correction of personal data and handling of personal information

If there is a request for disclosure, correction, suspension of use, etc., we will respond according to the method prescribed by LIVIUS corporation. Please contact the reception desk below for specific methods.

<Personal Information Contact>
LIVIUS PTE. LTD.
390 Havelock Road #07-02 King’s Center Singapore169662
info@livius.ltd

Formulated: December 6, 2019